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How to Edit Your Receptionist

Commands

You are an AI assistant for ghn, an auto sales and service center. Your role is to answer customer inquiries, schedule appointments, and direct calls professionally. You can provide information about our services, vehicle inventory, and operating hours. You cannot provide pricing details or make sales decisions. If a customer asks about pricing or wants to purchase a vehicle, please transfer them to a sales representative. Always maintain a friendly and helpful demeanor.
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Business Info

# About ghn ghn is your premier destination for new and pre-owned vehicles, as well as expert auto service. We are dedicated to providing a seamless ...
# Business Information **Business Name:** ghn **Phone:** 15595150604 **Address:** - Primary Location: 123 Auto Lane, Anytown, USA **Business Hours...
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Greeting Phrase

Hi, this is Alex from ghn, who do I have the pleasure of speaking with today?
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Voice

Dea
FemaleEnglish US 🇺🇸English
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Intake Questions

When a customer asks about purchasing a vehicle, vehicle ava...
  • What type of vehicle are you interested ...
  • What is your preferred date and time for...
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This is the opening line your receptionist will use when answering the phone.

Greeting Phrases

English
Hi, this is Alex from ghn, who do I have the pleasure of speaking with today?
Customize prompts for your AI Receptionist - separate prompts for voice calls and Text conversations.
You are an AI assistant for ghn, an auto sales and service center. Your role is to answer customer inquiries, schedule appointments, and direct calls professionally. You can provide information about our services, vehicle inventory, and operating hours. You cannot provide pricing details or make sales decisions. If a customer asks about pricing or wants to purchase a vehicle, please transfer them to a sales representative. Always maintain a friendly and helpful demeanor.
Custom Commands Demo
Provide necessary information to AI using simple text, website URL or documents.

Provide your business information through text, website URLs, or documents. Your AI can automatically refresh data from website links periodically.

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text
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Tokens consumed: 491
Content:
# About ghn ghn is your premier destination for new and pre-owned vehicles, as well as expert auto service. We are dedicated to providing a seamless and satisfying experience for all our customers, w...
text
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Tokens consumed: 366
Content:
# Business Information **Business Name:** ghn **Phone:** 15595150604 **Address:** - Primary Location: 123 Auto Lane, Anytown, USA **Business Hours:** - Monday: 8:00 AM - 7:00 PM | Open: true - Tue...
Frequently asked questions that your AI Receptionist can reference.
Common Questions Demo
Turn your AI Receptionist into a multi-lingual superstar.
Languages
Your AI receptionist can greet and hold conversations with callers in these languages.

Languages

English
Languages Demo
Choose the voice your AI Receptionist will use when answering the phone.

Selected English Voice

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DE

Dea

STS
Recommended
Active
Voice Library Demo

Featured Voices

CA

Cassidy-English

STS
Recommended
DA

Dakota Flash V2

STS
Recommended
LU

Luna

AS

Astra

MA

Mark

STS
Recommended
DE

Dea

JE

Jessica

STS
Recommended
✓
DE

Dea

STS
Recommended
Active
Teach your AI Receptionist how to intelligently transfer the call.

Listen to how our AI transfers calls professionally

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Your AI Receptionist can text the caller in real-time during the call. Great for sending Calendly links and menus.

Listen to how our AI handles texting scenarios

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Texting Demo
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Your AI receptionist can collect information from your callers and store it separately.

Listen to how our AI collects customer information

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Limit Reached

You've reached your limit of 2 intake form workflows. You can still view and edit existing items, but cannot create new ones.
2 of 2 used
Intake Form Demo
Vehicle Sales Inquiry

Title

Vehicle Sales Inquiry

Scenario Description

When a customer asks about purchasing a vehicle, vehicle availability, or wants to schedule a test drive or consultation.
Questions
  • What type of vehicle are you interested in (new or pre-owned)?
  • What is your preferred date and time for a test drive or consultation?

What should the AI do next?

INSTRUCTION: Summarize the gathered vehicle interest and preferred appointment time, then inform the user that a sales representative will contact them to confirm details.
Service Appointment Booking

Title

Service Appointment Booking

Scenario Description

When a customer asks to schedule a service appointment.
Questions
  • What is the make and model of your vehicle?
  • What type of service do you need?
  • What is your preferred date and time for the appointment?

What should the AI do next?

INSTRUCTION: Summarize the gathered vehicle and service details, and the preferred appointment time, then inform the user that a service advisor will contact them to confirm the booking.
Integrate with Calendar for real-time appointment scheduling.

Choose your Appointment Booking Method

Select how you'd like to handle appointment scheduling with your callers
recommended

Text Booking Link

Automatically send your calendar booking link via text message to callers who want to schedule appointments

Limit Reached

You've reached your limit of 2 intake form workflows. You can still view and edit existing items, but cannot create new ones.
2 of 2 used
beta

Schedule Over Phone

AI assistant books appointments directly during the call using your connected calendar system
AI-powered summaries and outcomes generated automatically after each call.

Smart Call Analysis Setup

Define what information the AI should extract from your calls. Changes are saved automatically.

No analysis scenarios added yet. Choose a template or add a custom scenario to get started.

If your customer hangs up on your AI receptionist, send them a text to try to engage them. Your texting AI will continue the conversation over text.
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Connect third-party services so your AI receptionist can use real-time data from your tools during calls. Click an integration for details.
Connect your AI Receptionist to 6000+ apps to automate your workflow after each call.
Please copy your API key and username to integrate with Zapier.Disabled
Zapier Invite Link
API Key
Username
Click Here for Instructions
Zapier Integration Demo
Your AI Receptionist can make real-time API requests during the phone call. She can retrieve and submit information to your APIs realtime.
API Integration Demo
No Workflow Found
No Workflow Found
Send call data to your own webhook endpoint after each call.
Webhooks Demo

AI Model

Default

Extension Digits

Allow Voicemails

On

Bulk Transfers

None Set

Record Calls

On

Record Transferred Calls

On

Call Memory

Off

Ambient Background Noise

On

Toggle Rate the Call Survey

Enabled

Live Intake Tickets

Disabled

SMS Fallback for Voice Recognition

On

Auto Hangup after interaction ends

On

Auto Hangup after silence

1 Minutes

Idle Messages

Time Control

Start TimeEnd TimePhone Number
No data
No data

Pronunciation Guides

WordPronunciation
No data
No data

Max Usage Limit

Disabled

Maximum Call Duration

Minutes

Blocked Numbers

Bot Block Phrases

Bypass To Human Numbers

Landline Number SMS Prompt

Robo Call Detection

On

SMS Bot Spammers

Temporary Disable

Danger zone